Welcome to Sleep Nice – because your sleep deserves the best.
At Sleep Nice, we believe that transparency and clarity are the foundation of trust with our valued customers. Therefore, we've compiled all the questions you may have and answered them in a simple and comprehensive manner, making your journey with us comfortable from the start.
1. What is the secret behind the distinction of Sleep Nice mattresses?
We're proud that all our mattresses are manufactured in Saudi Arabia using the latest American technology and specifications, combining international quality with a local touch.
2. What is the warranty period and what does it cover?
Our mattresses come with a 7-10 year warranty, which includes:
- landing
- Inclining
- Sounds from the seat
Because we trust the quality of what we offer you.
3. What types of mattresses are available?
At Sleep Nice, we offer a variety to meet all your needs:
- Medical mattresses: for comprehensive health support.
- Hotel mattresses: exceptional comfort and luxury.
- Medical mattresses with hotel benefits: the perfect blend of health and luxury.
- Classic mattresses: for those looking for simplicity and quality.
4. How do I choose the right mattress for me?
Don't worry! Our sales team is specially trained to guide you in choosing the perfect mattress based on:
- Your weight.
- The way you sleep.
- Your health condition.
- Your personal preferences.
Your journey to perfect sleep starts here!
5. What is the delivery time?
We promise to deliver your order within 15 business days from the date of order confirmation, while maintaining the highest standards of service.
6. What is the exchange and return policy?
We believe in your full right to a satisfactory experience, so you can view our exchange and return terms by clicking here .
7. Can the headboard or base be purchased separately?
Of course! We offer you the freedom to choose the headboard, the bed base, or both, according to your needs.
8. Do you provide custom sizes?
Yes, we offer a custom-made service to suit all sizes to suit your specific requirements, whether for your own bed or your child's.
9. Do you have mattresses specifically for children?
We care about the comfort of children just as much as adults, and we provide a special collection for children such as:
- Nishiura rank
- Plus mattress
- Galaxy mattress
10. How can I find out mattress prices?
Mattress prices vary depending on size. You can choose the size that suits you from the options list, and the price will be displayed immediately.
11. Where are Sleep Nice branches located?
You can visit us at our branches located in:
- Riyadh
- Dammam
- Qatif
- Najran
- Khamis Mushayt
- The Messenger
- Al-Dawadmi
- Jazan
- Hail
- Al-Ahsa
- Bahrain
12. Do you provide delivery service to all regions of the Kingdom?
Yes, we deliver our products to all regions of the Kingdom via certified shipping companies to ensure your order arrives in the best condition.
If you have any further questions, our team is always here to help. Because your comfort is our goal!